Shipping Policy

At AestheticNook, we believe a more beautiful and efficient home starts with thoughtful choices — not only in the products you select but also in how they reach your doorstep. This Shipping Policy explains how we process, ship, and deliver your orders.

Our Shipping Philosophy

AestheticNook is a lifestyle brand dedicated to smart organization and creative home essentials. To provide you with the most innovative tools while reducing unnecessary warehousing and waste, many of our products are shipped directly from our trusted manufacturing partners and global fulfillment hubs.

This direct-to-consumer approach allows us to:

• Deliver Original Design: Provide curated, high-quality aesthetic tools directly to you.

• Maintain Fair Pricing: Keep our prices accessible by cutting out traditional retail markups.

• Support Sustainable Growth: Leverage the robust supply chain of ECLIVING LIMITED to ensure a more intentional and efficient delivery process.

1. Processing Time & Shipping Fee

Every AestheticNook order is handled with care to ensure it meets our quality standards.

• Order Processing Time: Please allow 2–4 business days for order processing, quality checks, and packaging before shipment.

• Peak Seasons: During holidays or high-volume periods, processing times may extend up to 5 business days.

• Shipping Fee: We offer a flat $5.99 shipping fee on all orders, ensuring a simple and transparent checkout experience.

2. Estimated Delivery Times

Because our products are fulfilled through global partners to bring you the best in aesthetic home gadgets, delivery times may vary slightly based on your location.

Note: Delivery times are estimates and not guaranteed. Quality products and thoughtful delivery take time, and we appreciate your patience.

3. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number.

• Tracking Updates: It may take 1–3 business days for tracking information to update after the label is generated.

• In Transit: If tracking does not update immediately, rest assured your package is securely in transit.

4. Customs, Duties & Taxes

For international orders, shipments are sent DDU (Delivered Duty Unpaid).

• Any customs fees, duties, or import taxes assessed by your local government are the responsibility of the customer.

• AestheticNook is not responsible for delays caused by customs clearance processes.

5. Order Modifications & Cancellations

We begin processing orders quickly to ensure timely delivery. If you need to change your shipping address or cancel your order, please contact us at service@aestheticnook.com within 12 hours of placing your order. Once an order has entered the processing stage, modifications are no longer possible.

6. Lost or Damaged Packages

Your satisfaction is our priority.

• Damaged Items: If your package arrives damaged, please send a photo to our support team within 72 hours of arrival, and we will arrange a free replacement.

• Lost in Transit: If the carrier confirms your package is lost, we will send a replacement free of charge.